Legal
Refund Policy
We want you to love DeskMagic. If Pro isn't right for you, we'll make it right.
Effective November 10, 2026
The short version
- Full refund within 14 days of purchase, no questions asked.
- Just email us your order email or license key.
14-day money-back guarantee
If you're not happy with DeskMagic Pro for any reason, email hello@deskmagic.app within 14 days of your purchase and we'll refund you in full.
How to request a refund
- Email us from the address you used to buy, or include your license key.
- We'll process it within 3 business days.
- Depending on your bank, it can take 5 to 10 business days to appear.
After a refund
Your Pro license is deactivated. You can keep using DeskMagic Free.
AI provider charges
We can't refund usage charges from Anthropic, OpenAI or Google, since those are billed by them directly to your account.
After 14 days
We generally don't offer refunds after 14 days, but if something's gone wrong, email us anyway and we'll do our best to help. This policy doesn't affect any rights you have under local consumer laws.